Refer a Client for Behavioral Health & Substance Use Treatment
Serving Cleveland & Northeast Ohio
Insurance Accepted:
Ohio Medicaid & Managed Care Plans
Commercial Insurance Plans
We Accept Clients For:
✔ Mental Health & Substance Use Treatment
✔ Partial Hospitalization Program (PHP) – Telehealth Available
✔ Intensive Outpatient Program (IOP) – Telehealth Available
✔ Outpatient Counseling – Telehealth Available
✔ Psychiatric Evaluation & Medication Management
✔ Court & Probation-Involved Clients
✔ DCFS-Involved Families
✔ Supervised Visitation Services
Already have a referral form?
Prefer another option?
Call Intake: 216-561-8300 Option 3
Fax Referral: 216-561-8301
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Behavioral Health and Substance Use Referral Form for Cleveland and Northeast Ohio
Our referral page is designed for professionals and community partners seeking a simple and secure way to connect clients to behavioral health and substance use treatment services in Cleveland and Northeast Ohio. Referrals may be submitted for mental health services, substance use assessments, outpatient treatment, intensive outpatient (IOP), partial hospitalization (PHP), medication-assisted treatment (MAT), psychiatric evaluation and medication management, and supervised visitation services.
We serve adults and families throughout Cleveland, Warrensville Heights, and Northeast Ohio. New Visions Unlimited accepts Ohio Medicaid, Medicaid managed care plans, and select commercial insurance. Our intake team reviews referrals promptly and follows up with clients within one business day.
Who Can Submit a Referral
This page may be used by:
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probation officers and court personnel
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DCFS and child welfare professionals
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therapists and counselors
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hospitals and healthcare providers
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schools and universities
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attorneys and guardians ad litem
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residential and detox programs
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community-based organizations
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peer supporters and case managers
Services Available for Referral
• Mental health and substance use assessments
• Psychiatric evaluation and medication management
• Telehealth outpatient treatment (OP)
• Telehealth intensive outpatient program (IOP)
• Telehealth partial hospitalization program (PHP)
• Medication-assisted treatment (MAT) coordination
• Nurturing Parenting® classes
• Anger management classes
• Supervised visitation services
What to Expect After You Submit
Once a referral is submitted, our intake team reviews the information and contacts the client within one business day. We coordinate scheduling, verify insurance, and communicate with the referral source as appropriate.
Throughout treatment, we provide regular updates to referral partners, including weekly status reports when applicable. Our goal is to ensure a smooth intake process and ongoing collaboration to support positive client outcomes.